Thank You for Backing HÄDDEN

First off: thank you for believing in HÄDDEN and supporting our Kickstarter campaign. Your pledge helps us bring our zero‑waste, design‑forward cat scratchers to life. We couldn’t do this without you.

When Will My Reward Ship?

Kickstarter works a little differently from a regular online store: we can only begin shipping after the campaign ends and funds are collected. Here’s what happens next:

Our Timeline

Kickstarter processes all pledges (usually 14 days)

Kickstarter processes all pledges (usually 14 days)

Rewards are packed, tracking numbers emailed, and parcels shipped right away

We offer a hassle-free return policy within 30 days from the date of delivery. If you are unsatisfied with your purchase, you can initiate a return or exchange following the guidelines outlined on our Returns page.

You can easily contact our customer support team by visiting our Contact page. Our dedicated customer support team is available to assist you with any questions or concerns.

Shipping Timeline

HÄDDEN Vision: To redefine pet furniture by creating stylish, functional, and design-focused solutions that seamlessly integrate into modern homes.

📨 Updates You’ll Receive

  1. Campaign Wrap‑Up – Thank‑you note and next steps
  2. Production Update – Behind‑the‑scenes photos as your rewards are being made
  3. Shipping Notification – Tracking number emailed the moment your order leaves our workshop
  4. Setup & Care Guide – Tips to get the most out of your HÄDDEN scratcher

Receive special offers and first look at new products.